Support Services
Server Management Pro for Linux or Windows (per server). In additional to what is provided under Server Management Basic.
Service Includes
- Malware Detection & Removal
- Intrusion Detection & Protection System
- Proactive Defense for PHP Websites
- Automatic Infected Files Recovery
- Advanced Software Firewall
- Advanced Web Application Firewall (WAF)
Services covered
+ Option to upgrade to Unlimited User License available.
* For servers with cPanel or Plesk installed.
- Administrative Request includes any administrative request by customers to make changes to their existing services with APC Hosting.
- This includes, but is not limited to, change of hosting server, reset of hosting account with the same or different domain name.
- 1 Ticket for Professional Support.
- Each ticket is limited to 1 issue.
- For Support Request outside of office hours, there is a surcharge of 100%.